A safe visit

A safe visit

A number of rules and measures apply to ensure a pleasant and safe visit to the museum.

We are rebuilding the ground floor of the museum. Until Saturday, October 2, you cannot visit the rooms on this floor. A reduced ticket price applies.

Measures for a safe museum visit

We take the safety of visitors and staff into account as much as possible. In the museum, the guidelines of the National Government, the RIVM and the Museum Association apply.

The following measures are in effect:

  • We work with pre-purchased tickets with fixed start times (online tickets with time slots). In this way we can guarantee that there are never more than 60 visitors at the same time in the museum and that visitors enter the museum at irregular intervals.
  • Tickets can also be bought at the entrance.
  • It is not possible to reserve tickets by telephone.
  • Do not leave the museum if you have health problems. You are welcome if you and your family members have been free of complaints for at least 24 hours.
  • In the museum you can only pay with card; no cash.
  • We temporarily do not organize guided tours, lectures and other group activities (except for school groups).

Access with a ticket purchased online:

  • The Hague Historical Museum is  accessible with a ticket with time slot purchased online. This also applies to Museumkaart holders.
  • This ticket shows the date of your visit and a time block of one hour. During this hour, you can check in at the entrance.
  • You may stay in the museum for more than one hour.
  • You can show the ticket printed or on your phone at checkout.

Additional cleaning:

  • We clean surfaces such as stair railings, door handles and interactive screens extra often. We also clean restrooms several times a day.
  • Disinfectant is available in the museum for visitors.
  • We also provide gloves, you can use them optionally.

Additional information:

  • Are you unable to attend at your chosen time slot? Send an email to support@haagshistorischmuseum.nl.
  • It is not possible to use a previously purchased ticket with a timeslot at another time.
  • The museum is not obligated to refund the cost of an unused entrance ticket.
  • These visitor rules supplement and amend our regular visitor rules.

Always follow the directions of museum staff.

We wish you an enjoyable museum visit.